Shipping Policy
Delivering Quality, Globally.
At ShopiRivo, we partner with trusted international suppliers to bring you the best products at unbeatable value. Please take a moment to review our Shipping Policy to understand how and when you can expect your order to arrive.
1. Order Processing Time
All orders are processed within 1–5 business days after your purchase. This includes order verification, quality checks, packaging, and handing off to our logistics partners.
Note: Orders are not processed or shipped on weekends or public holidays.
2. Estimated Delivery Time
We ship worldwide. Shipping times vary based on your location and the warehouse your product is coming from:
| Region | Estimated Delivery Time |
|---|---|
| USA & Canada | 7–20 business days |
| UK & Europe | 10–25 business days |
| Australia & NZ | 10–25 business days |
| Asia | 7–20 business days |
| Middle East | 12–30 business days |
| Rest of the World | 15–35 business days |
Please allow extra time for delivery during peak seasons or unforeseen events such as customs delays, public holidays, or global disruptions.
3. Shipping Costs
We offer free or low-cost shipping on most items. Exact shipping costs (if any) are calculated and displayed at checkout.
4. Tracking Your Order
Once your order is shipped, you’ll receive a confirmation email with a tracking number and instructions to track your package. Please allow 3–7 days for tracking information to update.
If you haven’t received your tracking info within 7 days, contact us at:
📧 shoprivo065@gmail.com
5. Customs, Duties & Taxes
ShopiRivo is not responsible for any customs fees, import taxes, or duties imposed by your local government. These charges (if applicable) are the responsibility of the customer.
6. Delayed or Lost Packages
While we work with reliable logistics providers, delays may happen due to customs, weather, or remote locations.
A package is considered lost if it has not arrived within 60 days of shipment (or 90 days for remote areas). In such cases, please contact us for a refund or reshipment.
7. Incorrect Shipping Information
Please double-check your shipping address before placing your order. We are not responsible for packages lost due to incorrect or incomplete address information provided by the customer.
Questions or Concerns?
Our support team is here to help you every step of the way.
For any shipping-related questions, feel free to reach out to us:
📧 shoprivo065@gmail.com
🕒 Support Hours: Monday to Friday | 9 AM – 6 PM (PKT)
ShopiRivo — Shipping Confidence. Every Order. Every Time.