FAQ's

📦 1. When will I receive my order?

Our average delivery time is 10–15 business days, depending on your location. Please note that shipping delays may occur due to customs or high demand.

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🚚 2. How can I track my order?

Once your order is shipped, you’ll receive a tracking number via email. You can also visit our Order Tracking page to check your order status at any time.

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💳 3. What payment methods do you accept?

We accept all major payment methods including Visa, MasterCard, American Express, Discover, and PayPal for your convenience and security.

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🔁 4. Can I cancel or change my order?

Orders can only be changed or canceled within 7 hours of purchase. After that, the order is already in processing and cannot be altered.

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💬 5. How do I contact customer support?

You can reach out via our Contact Us page or email us directly at shoprivo065@gmail.com. We respond within 24 hours (Mon–Fri).